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Job Description
- Second Level Operations Specialist that will be responsible for the coordination, management, execution, and reactive maintenance activities that require a higher level of support than offered by the first level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsible for Telecom EMM nodes:
- Responsible for preparing solution implementation for EMM, business configuration and testing.
- Have a deep interest in telecom technology and willing to think about ways to find solutions.
- Optimizing the live services for enhancing the services
Job Requirements
- Education Background: Bachelor's degree or above in Telecommunication/Computer Engineering.
- Work experience: 3-6 years of working experience in the OSS field or in a similar operation.
- Language: Excellent written and oral English communication
- Knowledge about EMM and BSS services and Products.
- Knowledge of mobile network topology.
- Knowledge of SS7, and its application protocols.
- Knowledge of Linux, Oracle, SQL, and Network Administration.
- Familiar with the virtualization and the cloud concept.
- Familiar with the hardware (servers/storage / Switches )
- Have a strong logical thinking ability, a good communication ability, and be interested in learning new technologies and conquering difficulties.
- Males only
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