Job Details
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Job Description
Responsible for:
- Application administration, deployment, configuration, integration, and testing the solution based on Technical and Business requirements.
- Application troubleshooting and supporting.
- Establishing the root causes of application errors.
- Monitor and maintain the efficiency of our software applications
- Performing analyses on software application functionality and suggesting improvements.
- Ensuring effective front-end and back-end functionality of applications.
- Consulting with the software development team, internal users, and clients to improve application performance.
- Keeping a record of configuration changes and scheduling application updates.
- Maintaining and updating technical documents and procedures
- Execution of DB scripts/extracts data/information as needed (Oracle DB experience is recommended).
- React to High Severity issues technical situation that requires immediate attention.
- Work with multiple teams for successful resolution of issues and incidents.
- Self-motivated professional to work with minimal direction with effective time management skills
- Open to flexible working conditions including after-hours scheduled application maintenance and support
Job Requirements
- Application Support Engineer performs a variety of implementation, deployments, and troubleshooting.
- The role requires working knowledge and experience using various tools including but not limited to the following
- Multiple applications/products ( Working experience in enterprise applications/solutions)
- Server’s Operating systems experience (Linux and Windows)
- Database engine experience (Oracle)
- Docker, Kubernetes deployment, YAML and CICD
- Infrastructure components experience (Network, Firewall, Load balancers, HW/SW specification, Security )
