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Customer Service & Showroom Representative - Mansoura

Ideal Standard International Egypt
Mansoura, Dakahlia
Posted 3 years ago
53Applicants for1 open position
  • 43Viewed
  • 0In Consideration
  • 7Not Selected
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Job Details

Experience Needed:
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Job Description

Essential Roles and Responsibilities (not limited to):

Showroom :

  • Provides visitors with reliable information regarding product specifications, suitability ..etc.
  • Maintains product literature files to ensure the most current and accurate information is always provided to visitors.
  • Maintains a safe and healthy work environment
  • Monitors visitor access and maintain safety awareness

Customer Service :

  • Answers phone calls and replies to customers inquires
  • Handles complaints and ensures resolving any customers’ issues.
  • Prepares daily maintenance schedules.
  • Provides quality service by enforcing quality and customer service standards.
  • Contributes to team effort by accomplishing related results as needed
  • Performing other duties as assigned

Job Requirements

  • Bachelor's degree in Business Administration or any relevant field.
  • 1-2 years of experience in a relevant field (Customer Service - Showrooms).
  • Mansoura Resident is a must
  • The ability to communicate effectively in English Language
  • Males only
  • Working knowledge of MS Office
  • Experience in customer service is essential
  • Knowledge of performance evaluation procedures
  • Outstanding communication and negotiation abilities
  • A results-oriented approach
  • Excellent organizational skills

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