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Job Description
- Process transactions according to stated procedures so that all transactions are recorded in a timely and accurate manner
- Monitor procedural compliance to ensure that all systems are adhered to. Receive, process and execute requests to ensure they are properly handled in a timely manner and in accordance to set business requirements
- Ensure that a high level of control is maintained by reporting major problems and areas of non-compliance to the hierarchy and resolving issues in a timely manner
- Ensure high level of customer service is delivered and maintained and that internal customers are satisfied by meeting all internal SLAs and by following up on requests in a timely manner
Job Requirements
- Bachelor’s degree in Business Administration
- 3-4 years of experience is a similar field
- Proficiency in MS Office
- Fluency in English
