Browse Jobs
For Employers
Post JobLog inGet Started

IT Technical Support Specialist

10th of Ramadan City, Cairo
Posted 3 years ago
153Applicants for3 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Monitor and maintain the computer systems and networks of an organization.
  • Install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person.
  • Work within the first or second-line support. The work is as much about understanding how information systems are used as applying technical knowledge related to computer hardware or software.
  • Installing and configuring computer hardware operating systems and applications
  • Monitoring and maintaining computer systems and networks.
  • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
  • Replacing parts as required.
  • Providing support, including procedural documentation and relevant reports.
  • Following diagrams and written instructions to repair a fault or set up a system.
  • Supporting the roll-out of new applications.
  • Setting up new users' accounts and profiles and dealing with password issues in the organization Local network and Domain.
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritizing and managing many open cases at one time
  • Rapidly establishing a good working relationship with customers and other professionals, such as software developers.
  • Testing and evaluating modern technology.
  • Conducting electrical safety checks on computer equipment.

Job Requirements

  • Bachelor degree
  • 1-4 years Experience in a similar job.
  • Age should be below 30 years.
  • Basic knowledge of administrating MS Active Directory.
  • Basic knowledge of MS exchange server.
  • Strong computer hardware knowledge.
  • CCNA Certificate preferred.
  • MCSA 2012 Certificate preferred.

Featured Jobs

Similar Jobs

Search other opportunities
JobsInstallation/Maintenance/RepairIT Technical Support Specialist