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Technical Writer

Caelum Egypt and ServiceNow
Dokki, Giza
Posted 2 years ago
25Applicants for1 open position
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Prepare, review, revise, and maintain technical documents, including software documentation, system operation documentation, testing, user guides, installation guides, online help content, presentations, publications, and other media.
  • Gather and analyze technical and product information from various sources to document new or changing product functionality, and form clear understanding of the purpose of any document they create.
  • Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users, to ensure accuracy, completeness, and consistency of information within documents and between related documents.
  • Create and review technical documents for Configuration, Security, Program, and Operations using Word, PowerPoint, Visio, and Excel applications.
  • Localize and Translate technical documents to other languages as required.
  • Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent "look and feel."
  • Have wide understanding and knowledge for technical terms and information in order to achieve consistency and accuracy in technical communication.
  • Create and assists other team members with end-user documentation, on other projects, on an as-needed basis.
  • Understand the user’s view of applications and /or technology and is able to put procedures in a logical sequence.
  • Merges and updates multiple versions of similar documents into one document and send to manager for final approval on content.

Job Requirements

  • Ability to write clear documents and edit previously written documents.
  • Ability to analyze and communicate complex information in a simple and well-organized document.
  • Creative writing skills and creative display of ideas in graphs and visual charts.
  • Ability to track the documents changes and updates in an organized way.
  • Ability to use graphics programs to capture, size, and import screenshots into documentation.
  • Good communications skills.
  • Team-working skills.
  • Bachelor of Literature, English Department / Alsun or bachelor of translation or relevant degree preferably with a technical background.
  • 3 to 5 years of experience required in an IT development environment/Software companies.
  • Mastering writing skills and verbal communications in English and Arabic Languages in multiple mediums [specifically in technical fields].
  • Excellent Localization and Translation Skills from English to Arabic and vice versa.
  • Well-developed proofreading skills.
  • Excellent in using Microsoft Word Templates, Visio, PowerPoint, Excel applications as well as InDesign tool.
  • Experience in software manuals, textbooks, product instructions, technical online content, memorandums, employee manuals, policy manuals, and offers.

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