Customer Service Representative - Alexandria
Intelcia -
Bourj Alarab, AlexandriaPosted 1 year ago150Applicants for60 open positions
- 149Viewed
- 89In Consideration
- 59Not Selected
Job Details
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Job Description
We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project.
- The successful candidates will be responsible for answering incoming customer calls, and utilizing company policies to solve customer issues.
- Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
- Candidates should have an outgoing, positive demeanor, a motivated, energetic work ethic, and a track record of working well with others in a team environment.
Responsibilities:
- Managing inbound client questions and proactively delivering product best practices, personalized recommendations, and updates.
- Research required information using available resources
- Identify and escalate priority issues
Job Requirements
- Fluency in English is a must.
- Level of education: Graduates, gap Years and dropped out are welcome to apply.
- Tech Background is a plus.
- Flexibility with rotational shifts.
Benefits :
- Promotion opportunities after 6 months.
- Very attractive package.
- Salary increases after 6 months.
- Social and medical insurance.
- Transportation ( Door to door for ladies after 11 pm (one way back) )
- Paid Training