Finance Clerk

Job Purpose: To manage the collection of outstanding debts from Parents and New Admissions.

Job Summary: The collection officer is responsible for daily collection of school fees, receiving and sending calls regarding the late installments, and keeping records of the collection process.

Main Responsibilities: 

• Reviewing the school debtor list.
• Contacting parents / customers and informing them of their overdue invoices.
• Advising parents / customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.
• Responding to customer queries.
• Contacting lawyers and insurance agencies to facilitate payments.