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Customer Care Executive "Makadi Based"

Orascom Development Holding
Hurghada, Red Sea
Posted 3 years ago
215Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Respond to requests and customer queries in a timely manner.
  • Liaise with other units to solve any customer complain within the requested duration.
  • Respond to any inquiries or complain written in the social media platforms from the current residents.
  • Discuss and implement community communication initiatives in order to increase the resident’s satisfaction.
  • Provide accurate, valid and complete information to the residents once needed.
  • Keep records of residents complains and track solving any problems with other departments.
  • Effectively communicating with internal teams to enhance the town services and fulfill the customers’ requests.

Job Requirements

  • - Bachelor degree in Administration or any other similar fields.
  • - Experience: 0-2 years of experience in relevant field.
  • - Skills:
  •  Very Good English language – written and spoken
  • Very good Presentation skills 
  • Very good communication skills
  • Proficient in Microsoft Office, Excel, Word and Outlook

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