Digitization Project And Operations Manager - Cairo

Responsibilities 

• Plan and take decisions related to the operational activities necessary to achieve the strategic objectives of the project. 
• Plan and monitor the progress of work on a daily basis to ensure easy and uninterrupted work.
• Supervising the project work team and providing constructive feedback.
• Regularly evaluates the efficiency of work procedures in accordance with organizational objectives and makes suggestions for improvements.
• Evaluate overall performance by collecting, analyzing, and interpreting data and metrics.
• Ensure that the project applies the applicable laws, legislations, and regulations.
• Achieve customer satisfaction scores on assigned projects.
• Address any client requirements, complaints, concerns in timely and professional manner.
• Manage the risks that may affect the operational process internally whenever possible.
• Submit reports of risks that may arise to the HOD and follow up on addressing these risks
• Submit daily performance reports to the HOD.
• Ensure the application of all efficiency procedures to control spend within budget.
• Ensure target GP and profit are achieved.
• Prepare and follow up on the P&L reports for assigned projects to ensure meeting the KPIs.
• Ensure that the accurate budgeting of assigned projects.
• Reduce operating expenses in coordination with the HOD
• Training of new employees on the operating systems of scanning, data entry and review
• Tighten control over the process of handing over and receiving documents with the concerned departments
• Manage the use of project resources with the highest operational efficiency
• Manpower Planning
• Process Design and implementation
• Work to raise the efficiency of the daily operation to achieve the required performance rates
• Monitor the internal circulation of documents to ensure that the documents are not mixed
• Submit daily performance reports to the project manager
• Manage the risks that is faced in the operational processes internally whenever possible.
• Ensure all project deliverables are met on timely manner.
• Analyze and submit reports of risks that may occur to the HOD and follow up on addressing these risks.