Customer Service Agent
ECRAL -
Cairo, EgyptPosted 2 years ago58Applicants for1 open position
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- 0In Consideration
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Job Details
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Job Description
- Answers inbound calls and address customers inquiries about Studygram programs and services
- Respond to LiveChats and social media messages from customers
- Drive customer communication to support sales conversion from Marketing Qualified Leads to schedule in-office consultations
- Log and update customer interaction in CRM database and pipeline
- Follow-up on customer requests as needed
Job Requirements
- 4+ years of experience
- Good English language
- Presentable
- Nasr City, Masr El Gdeda, El Matarya, Ein Shams residents are preferred
- Max age 30 years old
- Computer Skills “Microsoft Office”
- Microsoft Excel
- Microsoft Word
- Females Only