- Responsible for handling all DAMA cases in the hospital and support patients & relatives with all service& medical information they need for better decisions taken.
- Work on financial DAMA prevention by using a specified percentage of discounts for the relevant cases
- Plan for the consultants call list for all specialties to make sure all shifts are covered and no case of emergency occur.
- Ensure compliance of call list for all physicians and take corrective actions if any shifts dropped accordingly.
- Organize the process of equipment transportation from and to the hospital.
- Follow up any outsourcing process such as Lab. To Lab, equipment renting, etc.
- Ensure all new admissions are fitting hospital admission criteria.
- Take all appropriate measures to ensure best utilization for all hospital facilities, services, Bed management.
- Check the cash collection of all cases by the end of each shift& ensure limiting cases exceeds their limit to the minimum.
- Support patients’ relatives with solutions for cash collection methods with respect to hospitals’ regulation.
- Conduct routine and regular rounds to inspect on the quality of services rendered from different facilities and make sure compliance to hospital dress code, manners of all staff.
- Ensure working according to the policies and procedures of the hospital and report on/solve noncompliance.
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