Quality Assurance Specialist
Leeds -
Sheikh Zayed, GizaPosted 3 years ago116Applicants for1 open position
- 10Viewed
- 6In Consideration
- 4Not Selected
Job Details
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Job Description
- Provides customer focus services via site visit/phone calls and regular reports. Follows processes and standards to ensure quality service and adherence to state the requirements. Support Management, Project Managers, and share the needed document if needed.
- Audit the activities of soft service duties maintain company productivity standards.
- Perform essential soft service functions while meeting time standards.
- Meet the client to get customer feedback in regular basis.
- Record inspection results and notifies Soft service team of results and any correction needed.
- Checks quality of work performed and makes appropriate corrections and changes as necessary.
- Handles client complaints concerning soft service or refers problem to management for adjustment.
- Notifies soft service team of any needed corrective/preventive changes.
- Personally inspects all location daily to ensure the operation team are provided the standards.
- Maintaining accurate records in compliance with QA requirements.
- Resolve client complaints, ensuring client satisfaction.
Job Requirements
- B.Sc. or equivalent
- Has experience from 3 to 5 years
- Proficient in the use of Microsoft Office.
- Excellent level “speak and write” of English
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