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Job Description
- Deliver good, efficient and accurate service quality to achieve the customer expectation.
- Diagnostics and repairing all problems either Software or Hardware.
- Check all device problems and fix the device in a short time with high quality according to company policy and procedure.
- Record all repair processes on the system/document.
- Making full tests on the devices after fixing.
- Diagnostics and repairing any symptoms, Make analysis of all defects and send it to the technical team .
- Follow and apply all the repair KPIs, policies and procedures.
Job Requirements
- High follow-up and organizational skills.
- 1-3 years of experience in both software & hardware.
- Good command of Arabic and English (written, and oral).
- Good computer skills (esp. MS Office applications).
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