Network Virtualization Engineer, Level 2
Dell EMC -
Cairo, EgyptPosted 4 years ago70People have clicked1 open position
Job Details
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Job Description
As a member of the Global Services support team, you will have the ability to work independently or as part of a team with some of VMware’s most strategic customers and partners to drive their success.
You will provide support to our customers, using VMware products, isolating, diagnosing, reproducing and fixing technical issues. To be successful in this role, you are a highly motivated individual as well as a self-learner, possess strong customer service and technical and analytical skills; and be someone who welcomes challenges.
Job Requirements
Required Core Skills:
- Strong troubleshooting skills
- Experience providing technical support to customers
- Good interpersonal skills
- Excellent written and verbal communication skills
- Strong collaboration skills and a real passion for problem solving
- Minimum 3 years experience in software or hardware environment
Required Technical Skills:
One or more of the following
- Experience in troubleshooting Linux/UNIX or Windows.
- Experience in LAN/WAN environments.
- Experience Troubleshooting 3rd party application integration.
- Experience Performance troubleshooting.
Preferred Technical Skills:
Additionally, see below for desired skill sets.
- Networking Knowledge
- Background in System Administration
- Experience in Virtualization & Cloud computing
- Experience with kernel (Linux) or registry (Windows) configuration and debugging.
- Experience with firewalls and security related issues
- Linux command-line skills and shell scripting and/or programming
- Experience with ESX Server and/or Virtual Center Server
- Experience in customization of Windows and/or Linux operating systems
- VMware, Cisco, RedHat etc Certifications
- Working knowledge of Microsoft (Windows Server), plus x86 platforms, devices, and networking
- Experience with database related technology and administration (SQL Server, Oracle, DB2, Postgres etc.)
- Experience with Servers (Dell, HP, IBM, etc)
- Experience with Server Management Software
- Experience with Domain integration – Active Directory
- B.S. in Computer Science, Electrical Engineering, Math, or equivalent work experience
- Other language
