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Job Description
- Responsible for initiate contact with New prospects and developing existing client relationships.
- Be the primary point of contact and build long-term relationships with customers.
- Help customers through email, phone, online presentations, screen-share and in person meetings.
- Develop a trusted relationship with key accounts.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal Team.
- Forecast and track key account metrics.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
- Monitor and analyze customer's usage of our Services.
- Liaise between the customer and internal teams.
Job Requirements
- Proven Sales account management Skills- Sales oriented
- Demonstrated ability to communicate, present and influence.
- credibly and effectively at all levels of the organization.
- Experience in delivering client-focused solutions based on customer needs.
- Proven ability to manage multiple projects at a time while paying strict attention to detail.
- Excellent listening, negotiation and presentation skills.
- Excellent verbal and written communications skills.
- Bachelor's Degree in appropriate field of study or equivalent work experience.
- 3+ years of marketing experience with advertising &marketing background.
- Self-motivated and able to thrive in a results-driven environment.
- Natural relationship builder with integrity, reliability and maturity.
- Ability to prioritize among competing tasks.
- Critical thinking and problem solving skills.
- Understanding of marketing, measurement and analytics, content .management, digital marketing and internet technology.
- Excellent time and project management skills. You're always looking to improve inefficient processes.
- Keen attention to detail and adherence to deadlines.
- Expert at Microsoft Office Suite, Google Apps, Salesforce.
