Job Details
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Job Description
- Scheduling appointments and following up on patients.
- Welcomes and greets all patients and visitors, in person or over the phone
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
- Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
- Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Job Requirements
Experience and Skills
- Skills: Telephone etiquette, customer service, basic word, and excel programs, time management, multi-tasking, organization, scheduling
- Minimum 3 years of experience in medical field or clinics.
- Preferable to have experience in dermatology clinics or relevant.
