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Job Description
- Identify consultants’ performance and plot the needed PIP enhancing team performance
- Conduct regular meetings/coaching with consultants reviewing their performance and PIP effectiveness
- Conduct a constructive session with subordinate to improve and/or enhance their performance
- Enhance the team members sales skills
- Motivate consultants to achieve the targets
- Monitor and report the key performance indicators (KPI’s).
- Develop an action plan for improvement, implement corrective action, train the team members
Job Requirements
- Very good English
- Experience in the same position is a must
- Excellent sales skills
- Target oriented
- Excellent communication skills
- Call center experience is a must
- Tourism background is a must
- GDS experience (Amadeus) is a must
- Team performance management skills
- Ability to monitor and coach team members
- Analytical skill and root cause analysis
- Males only
