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Job Description
Remote Virtual Assistant - Office Coordinator
Company: Michigan Prime Shine
Type: Full-Time, Remote
Compensation: Base + High-Performance Bonuses (No Cap)
About Us
- Michigan Prime Shine is a fast-growing residential cleaning company serving Metro Detroit. We operate 100% remotely with a focus on communication, efficiency, and top-tier service.
- We’re looking for a Virtual Assistant who is confident, highly fluent in English, and comfortable speaking directly with clients and prospects. This role requires strong communication skills, attention to detail, and a natural talent for sales and relationship building.
Responsibilities
- Respond quickly and professionally to inbound leads via text, email, and phone
- Sell cleaning services and convert warm leads into booked clients
- Manage scheduling, reschedules, and client follow-ups
- Coordinate effectively with cleaners and office staff to ensure smooth operations
- Handle customer concerns or questions with empathy and professionalism
- Track performance metrics, bookings, and conversion rates
- Deliver daily updates and communicate clearly with management
Compensation
- Base pay plus uncapped performance bonuses
- Paid training provided
- Opportunity for long-term growth and advancement
How to Apply
- Submit a short 30–60 second voice recording introducing yourself and explaining why you’re a great fit for this role.
- Include your resume or a brief summary of your experience.
Job Requirements
Job Requirements
- Fluent and natural English communication (spoken and written)
- Confident phone presence and ability to converse clearly with clients
- Proven sales or customer service experience, preferably remote
- Strong understanding of how to build rapport and close deals
- Reliable internet connection, computer, and headset or microphone
- Professional and polite tone across all messages, texts, and calls
- Strong organizational and time management skills
- Ability to multitask between calls, messages, and CRM updates
- Detail-oriented and comfortable following structured systems and SOPs
- Self-motivated and able to work independently without supervision
- Quick learner with willingness to adapt and improve
- Comfortable using tools like BookingKoala, Google Sheets, and CRMs (training provided)
- Available to work during U.S. business hours (EST required)
- Stable work environment with consistent power and internet
- Positive attitude and commitment to delivering a great client experience
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