Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Support Accounts and give recruitment advice to management, supervisors and employees
- Conduct Competency Based Interviews (CBIs) and final assessments for below FLL positions
- Determine selection criteria with the Hiring Managers/ Recruitment Manager and identify the account profiling needs for the team, and SYKES Culture
- Train and advise Hiring Managers on interviewing techniques and assessment methods
- Update ATS Staff Requisitions progress and ensure all requisitions are fulfilled within the required service level
- Assign Staff Requisitions to the right recruitment coordinator when needed and identify the most effective sourcing technique for the SR
- Document hiring plan and ensure that the Recruitment Coordinators are completing all required documentations, tasks and following the Recruitment Process
- Design job descriptions after performing the needed job analysis
- Select interview questions that match each position, its profile and requirements
- Coordinate reference checks and ensure proper compliance of all applicable state with Labor Law and SYKES' Hiring process
- Develop a network of potential candidates and industry professionals
- Utilize social media networks & job portals (e.g. LinkedIn, Facebook ) to identify potential candidates
- Follow SYKES branding process for job posting
- Coordinate and follow up with recruitment agencies
- Attend job fairs and recruitment events
- Support with identifying future hiring needs and proactively prepare sourcing plans
- Fulfill all the vacancies within the assigned accounts according to the defined process
- Report hiring status on weekly basis to all concerned parties and keep records of the Staff Requisitions
- Participate in Recruitment-related projects
- Target and achieve all recruitment related quality measures within the assigned accounts
- Perform other tasks as assigned
Job Requirements
- Minimum 2 years of experience in Talent Acquisition Field
- Call Center background is preferred
- Proficiency in English languages (C1-C2)
- Excellent communication and customer service skills
- Team player
- Ability to prioritize and multitask the daily activities
- Ability to work under pressure and within a changing environment