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Job Description
- Maintaining the Credit risk, Credit control and Receivables Management functions
- Setting up the terms and conditions of the receivable balances
- Implementing a Group Credit Policy
- Supervise credit controllers and provide the necessary support and guidance whenever needed.
- Overseeing the Credit Insurance policy and manage the daily and monthly functions (renewals, declarations, limited approvals, amendments and timely payments) with the insurers
- Preparing and reviewing the weekly, monthly and quarterly reports before being communicated to the Department Head and top management.
- Applying data analytics, credit rating, financial statement analysis, grading modules, customer performance indicators, monitoring DSO, ADD and preparing portfolio analysis
- Handling disputed bills and negotiating to bring payment within the agreed terms
- Conducting customer visits
- Approving credit limits and payment terms within a matrix of approvals and as per the level of authority
- Following up on accounts receivables and overdue accounts through weekly ageing reports.
- Overseeing the collection activities
- Making collection visits to high-value debts
- Contacting customers to ensure timely collections
- Maintaining customer credit files and legal documents
- Working in close cooperation with other internal departments
- Proposing legal actions and write off of irrevocable receivables
- There should be a close liaison between the credit controller and the marketing /sales department so that credit issues are resolved smoothly.
- Identify changes in payment patterns and propose actions to avert indebtedness