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Job Description
- Maintain the health of the Epicor, SQL, and the integrated application systems
- Administration of the supporting systems and services that interact with Epicor and support the business operations
- Business systems Project Management
- Responsible for interactively working with business units to enhance reporting opportunities and solve problems by developing custom reports utilizing SQL and BI tools and analytics
- Lead and manage Epicor analytics and reporting
- Work directly with business system stakeholders to define and drive system use and analytics
- Create and define dashboards and report metrics that will help improve company performance
- Cooperates as an extended team member of the Information Technology team
- A desire to work with new technology and development principals
- Fearlessly dive into difficult problems and successfully deliver results on schedule
- Perform other related duties as assigned or requested
Job Requirements
- 5-8 years of Epicor support, Epicor system report writing, and/or BI development
- Bachelor’s degree related to Information Technology Systems, Business Administration, Computer Science, or similar; or equivalent experience
- Experience managing and maintaining an Epicor manufacturing business system
- Experience in modern database and application programming, Epicor systems and Microsoft SQL Server
- Excellent verbal and written communication skills are required; effective communication of complex concepts and ability to influence solution decisions for the AIM team
- Demonstrated skills in managing systems and project management
- Attention to detail
- Passion and understanding of users and user experience
- Demonstrated ability using information systems to solve ad hoc report requests
- SQL query and report writing ability
- Team ethics and the team mentality
- The ability to think creatively and conceptualize product and process solutions
- Proactive monitoring and improvements for system performance and stability
- Flexibility with working hours as required for remote sites and system upgrades and maintenance
- Ability to thrive and produce team results in a fast-paced, rapid-growth environment