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Job Description
- Supervising providing distinguished service and increasing customer satisfaction Carefully handle customer complaints and provide appropriate solutions.
- Regular review of production quality and improvement of sales volume.
- Supervising employee appointments and scheduling breaks and vacations.
- Evaluate employee performance and provide feedback to improve productivity.
- Follow up on needs for tools and products for operations and report requests periodically. Supervising the application of health and safety rules and preventive measures.
- Improving the mental image of customers and providing suggestions to develop services and gain customer loyalty.
- Managing operational budgets and defining measures to help reduce expenses.
Job Requirements
- Able to work with alcohol
- Basic knowledge in French cuisine and/or Mediterranean cuisine
- English level: Good working knowledge
- Traveled abroad or worked with foreigners
- Good communication and interpersonal skills
- Fine dining experience
- Excellent hygiene standards
- Good knowledge in HACCP standards
- Basic knowledge in Microsoft Office
- Excellent knowledge in operating MICROS POS system
- French speaking
- Worked in a 5-star hotel
