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English Customer Service Specialist (Web Chatting)

Bigo Tech.
New Cairo, Cairo
Posted 4 years ago
578Applicants for10 open positions
  • 31Viewed
  • 16In Consideration
  • 8Not Selected
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Job Details

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Job Description

  • Provide advanced knowledge of products, trends and professional service to local customers of the live-streaming industry
  • Assist our users with all customer service inquiries via chat, phone, e-mail, and social media
  • Manage the stability and improvement of users recharge and consumption, lengthen the lifecycle of user
  • Build lasting relationships with users, develop open channels of communication and become a reliable advisor

Job Requirements

  • Fluent in English (both speaking and writing).
  • Excellent in MS office
  • Excellent teamwork spirit, good communication, and presentation skills.
  • Interested in the culture of gaming and the internet. Working experience in internet companies is preferred.
  • Patient, responsible, strongly able to execute the policy and resist compression.

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