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Job Description
- Key responsibilities of Technical Trainers prepare and teach Visits to help customers learn new skills.
- Educate and technical training customers in a technological application. And help them develop skills that will make them better professional Users.
- Technical Trainers need to have excellent presentation and communication skills, along with a calm and patient demeanor.
- Excellent communicator, able to explain complex subjects in a clear and interesting way, to contribute to the development of people’s technical skills to meet organizational needs.
Duties and responsibilities
- Organizing sales and Training visits.
- Arrange for and conduct on-site training.
- Giving demonstrations, training and presentations to help clients discover and understand products/services.
- Contact with existing clients.
- Providing pre-sales and post-sales support.
- Writing Sales reports.
- Attending trade exhibitions, conferences and meetings.
- Supporting other members of the sales team by training them in the uses of services.
- Observe and evaluate results of training programs
- Determine overall effectiveness of programs and make improvements Technical Trainer
Job Requirements
Essential Qualifications and Experience.
- University Degree in a relevant discipline.
- 0 to 1 year experience.
- Very Good in Arabic & English (Reading, Writing & Oral)
- Very good computer skills
Desirable Qualifications and Experience:
- Demonstrated verbal communication skills and ability to convey information clearly and effectively.
- Ability to effectively handle multiple tasks in a fast paced environment
- Ability to identify problem issues and determine the appropriate course of action/redirection within department guidelines required to resolve issues.
- Very good communication skills.
- Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
- Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
- Understanding of the sales process and dynamics.
- A commitment to excellent customer service.
- Excellent written and verbal communication skills.
- Superb interpersonal skills, including the ability to quickly build rapport with customers.
