Reception Manager
Shubra Alkhaymah, Qalubiaposted 3 months agoJob Details
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Job Description
- The Reception Manager is responsible for overseeing and managing all front-of-house operations, ensuring an excellent customer experience, and leading the reception team.
- This role requires strong leadership, organizational skills, and a commitment to high service standards.
Job Requirements
- Experience: Minimum 3-5 years of experience in a front office or customer service role, with at least 2 years in a supervisory or managerial capacity.
- Leadership Skills: Proven ability to lead, motivate, and manage a diverse team effectively.
- Communication: Excellent verbal and written communication skills
- Problem-Solving: Strong problem-solving abilities and decision-making skills under pressure.
- Technical Proficiency: Proficient in using Microsoft Office Suite and experience with relevant management systems (e.g., PMS for hotels or similar scheduling/CRM software).
- Customer Focus: A strong commitment to delivering exceptional customer service.
- Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
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