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Technical Support Specialist

Andalusia Group
Maadi, Cairo
Posted 4 years ago
164Applicants for1 open position
  • 161Viewed
  • 31In Consideration
  • 130Not Selected
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Job Details

Experience Needed:
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Job Description

  • Support the LANs WANs and Internet systems.
  • Maintain network and workstation hardware and software.
  • Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
  • To supervise other network support technicians and plan, co-ordinate, and implement network security measures.
  • To manage performance tuning and capacity planning activities to enhance the performance of the network resources.
  • Perform routine backups and archival of files stored on the network to assist with disaster recovery.
  • Analyze user support statistics and other data and recommend appropriate

Job Requirements

  • Bachelor of computer science or Communication engineering is a Must
  • Basic knowledge CCNA.
  • Basic knowledge MCSE.
  • SOPHOS Firewall.
  • Dynamic Personality.
  • Ability on call all time.
  • Willing to listen to advice.
  • Able to learn new tasks quickly.
  • Communicate step-by-step instructions clearly and patiently.
  • Providing customer service as quickly and efficiently as possible.
  • Ability to align IT strategies with corporate objectives.
  • Males Only
  • Work Location: Maadi / Cairo
  • Working Conditions: 6 days /week , 8 h.

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