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Floor Team leader (Call Center - Hospitality- Food & Beverage)

WEmng
Sheikh Zayed, Giza
Posted 2 years ago
131Applicants for2 open positions
  • 46Viewed
  • 8In Consideration
  • 18Not Selected
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Job Details

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Job Description

WEmng is hiring a “Team Leader” for a fast-growing kids’ entertainment center located in El-Sheikh Zayed.

Responsibilities 

  • Leads, manages & coaches all team members & Follows up concerning the induction program of new joiners and provides feedbacks accordingly.
  • Follow up on maintenance of the playground area.
  • Manages the Stewarding & Security team on site and assure productivity of work from their End.
  • Explain Playground operation or rules to guests and motivate them to play.
  • Keep professional records in the event of guest service deficiencies, complaints, or accidents.
  • In charge of filling the opening & closing procedures checklist to make sure that the floor is ready to host guests.
  • Follows up regarding all administrative duties related to GSAs.

Job Requirements

  • Bachelor or Technical degree in hospitality management or any relevant field.
  • 2 years of relevant work experience ( Entertainment , Call center , Food and Beverage )
  • Very Good command of English
  • Strong Communication, problem solving & decisions making skills
  • Has the ability to multitask and manage time effectively

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