HR Manager

Purpose:

• Responsible for Initiating, implementing, and managing the Human Resources Management function through continuous organizational development on all levels of Organization in addition to business-partnering strategically with senior management and all departments to facilitate the best possible operation.

Organizational Development & Strategic role:

• Works closely with senior management to develop and update the Organization chart that best fit ECC Operation.
• Updates Organization chart on annual basis reflecting all changes.
• Maintains detailed Job Descriptions for all positions to reflect the actual and required tasks & responsibilities.
• Coordinates with Senior Management & Department heads to set/ update Strategic objectives, departmental objectives, individual objects, and their KPIs.
• Maintains all KPIs related documentation.
• Maintains an individual performance management system.
• Orients and trains line managers on how to evaluate subordinates & apply the performance management system.
• Assists in nurturing performance culture

Recruitment:

• Sets the recruitment process.
• Assures that the process is being followed and helps in processing any of the steps: receiving Approved Requisition forms from department heads, preparing & posting of Job Announcements in different channels, screening CVs based on job description & specifications, handling HR interview and reporting evaluation of shortlisted candidates to Line Manager.
• Creates a Manpower Plan on an annual basis and incorporates it in the Budget.
• Issues a Job description of any new position to be used in the recruitment process.
• Sends Job Offers to selected candidates.

Compensation:

• Assists in the Job Evaluation of all positions to determine their weights.
• Maintains salary Structure and ensure proper grading of all positions based on Salary surveys.
• Adjusts salaries based on the set salary structure and negotiates with senior management how and when to apply the adjustments.
• Supervises Tracking of the monthly effects of employees and application of the appropriate deductions/ additions in the payroll sheet.
• Approves the Payroll sheet and sends the Payroll to Finance for review.
• Handles Annual salary increases.

Benefits:

• Suggests to manage different benefits programs and negotiates to increase retention and engagement.
• Orients new employees of all offered benefits programs
• Ensures that all benefits programs are handled by the HR department adequately.
• Negotiates the best deals in programs like Medical Insurance, Life Insurance …. Etc.

Training & Development:

• Preforms Training Needs Analysis (TNA) to determine the training needs of employees annually.
• Sets an annual Training plan as per allocated budget
• Coordinates training programs either on the job training, in house training, or at another vendor.
• Ensures proper collection of feedback from both trainees and managers.
• Calculates ROI on such programs

Personnel & General Tasks:

• Monitors all Personnel related activities and suggests improvement and guidance.
• Maintain and apply policies related to Attendance, Leaves, permissions… etc.
• Supervises attendances, penalties, overtime.
• Approves the hiring and dismissal of any employee.
• Resolves any dispute or problem related to employee affairs
• Abides by the documentation cycle set by Finance and ensures acquiring the required approvals.
• Maintains a regular meeting with his team to discuss operational issues and report minutes of the meeting.
• Trains or ensures the training of new employees and report the provided training.
• Assists in setting both departmental and individual objectives & KPIs that align with the organization’s strategy.
• Evaluates fairly & properly all his team members on regular basis as per the set performance management system.