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IT Technical Support Specialist -Alexandria

Alexandria, Egypt
Posted 2 years ago
126Applicants for1 open position
  • 36Viewed
  • 25In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Install, upgrade, maintain and secure H/W systems under the supervision of the IT Infrastructure Manager to achieve overall business goals.
  • Familiarity with remote desktop applications and help desk software.

Job Requirements

  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Sophos Firewalls
  • VPN Connectivity (Site/Client)
  • Switch Routers Administration
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field
  • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

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