Soft Skills Instructor (Customer Service)
Intelcia -
Bourj Alarab, AlexandriaPosted 3 years ago12Applicants for1 open position
- 12Viewed
- 1In Consideration
- 1Not Selected
Job Details
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Job Description
- Will be requested to create and adjust training material, training enhancement, tracking , analysis , creating the required quiz and assessment before and after training.
- Delivering soft skills training sessions in accordance to offshore account (American) standards.
- Trainer will be responsible of evaluating trainees & their overall progress .
Job Requirements
- Bachelor's Degree
- Native or superior proficiency in listening, speaking, reading and writing skills in the English language (American Accent)
- Inbound supervision training knowledge & experience.
- Perfect analytical , Reporting skills & MS office Knowledge
- Training development experience is a must
- Six Sigma yellow belt & TOT Certificates is a must
- COPC experience or certificate is a plus.
