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IT Help Desk Specialist

Raya Customer Experience
Smart Village, Giza
Posted 4 years ago
573Applicants for5 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Provide technical assistance and support for incoming queries and issues related to computer systems.
  • Supports operation of help desk and serves as focal point for customer concerns.
  • Resolves technical problems for end-users on a variety of issues
  • Run reports to determine malfunctions that continue to occur

Job Requirements

  • Entry Level
  • Fresh grades
  • Any gender
  • Transportation provided
  • Ability to diagnose and resolve basic technical issues
  • Excellent communication skills
  • Proficiency in English
  • BSc/BA in IT, Computer Science or relevant field

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