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IT Technical Support Specialist

Misr Elkheir Foundation
Mokattam, Cairo
Posted 3 years ago
207Applicants for1 open position
  • 58Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Working with employees to identify computer problems and advising on the solution
  • Manage daily operations of the IT department
  • Protect and secure data storage and other necessary means
  • Assist with the installation of new hardware and software and help train employees on it
  • answering phone calls and assessing any technical queries that arise
  • responsible for troubleshooting any problems in the most efficient way possible
  • test new products, run regular maintenance checks and keep up-to-date with information security issues
  • Provides support for WAN and LAN network connectivity or related network issues for the user community
  • Analyzes network activity and network problems to discover and prevent systematic errors
  • Provides support for fingerprint machines and attendance systems
  • Provide support for security and admin systems

Job Requirements

  • 2-4 years of experience.
  • Bachelor of Computer Science, Electronics Engineering or equivalent
  • Basic network troubleshooting is a must
  • Microsoft Office skills (Outlook, Word, Excel…) is a must
  • Good to have the following courses (A+, N+)

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