Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Answer questions from staff and provide guidance and feedback
- Ensure adherence to policies for attendance, established procedures etc.
- Keep management informed on issues and problems
- Prepare monthly/annual results and performance reports
Job Requirements
- Proven experience as call center or similar position
- Experience in customer service is essential
- Proficient in English
- Working knowledge of MS Office
- Outstanding communication and negotiation abilities
- A results-oriented approach
- Ability to work under pressure
