Restaurant Manager-Fine Dining
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Job Details
Skills And Tools:
Job Description
RAMW Group , Nova for food investments is hiring talented Restaurants GM to join NORMA Egypt ( Fine- dining / Italian Cuisine ) Restaurant Ziad Branch with the following details .
Job Description
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Job Requirements
Job Requirements
Minimum 10 years of experience in restaurants field.
Fine- Dining Experience is must.
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and Peach Works
Strong leadership, motivational and people skills
Acute financial management skills
BSc degree in Business Administration; hospitality management or culinary schooling is a plus.
Fluent English.