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General Manager

Ultra Dental Care and Esthetics
6th of October, Giza
Posted 2 years ago
94Applicants for1 open position
  • 77Viewed
  • 28In Consideration
  • 48Not Selected
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Job Details

Experience Needed:
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Job Description

The General Manager will provide leadership related to the business of our Dental Center and future branches. This position will work with the owner to ensure the strategies and business model are mutually aligned with the other specialties within the Health Center. This position will assume fiscal responsibility of Dental business operations, efficient staffing and scheduling models, and policy/procedure development. 

Strategic Planning & Management:

  • Develop promotional programs to attract more patients.
  • Identify areas of improvements and concerns and implement appropriate corrective actions.
  • Oversee staff scheduling to ensure full coverage.
  • Organize and oversee supply purchases, equipment upgrades, and operation expenses
  • Run and analyze management reports.
  • Strategic planning & Budgeting.

Operations:

  • Plan and manage dental business operations to ensure excellent patient support services. 
  • Oversee daily activities and provide direction and guidance to staff as needed. 
  • Ensure that patient appointments, cancellations, and last-minute adjustments are handled properly.
  • Respond efficiently to patient and doctor needs and inquiries. 
  • Ensure the delivery of quality dental care to patients. 
  • Ensure patient satisfaction. 
  • Resolve patient issues in accordance with company policies and procedures, healthcare regulations, and dental board standards. 
  • Oversee specialist referral process. 
  • Train, develop, and manage staff to meet performance standards.   
  • Manage employee performance evaluation, promotion, termination, and retention activities. 
  • Follow and enforce office policies and regulations. 
  • Review and approve vacations, sick leave, and personal leave for dental staff. 
  • Take responsibility for the appearance and functionality of the dental office. 
     

       Marketing & branding:

  • Define and execute quarterly marketing strategy
  • Set and monitor marketing goals and KPIs
  • Achieve brand awareness

     All other duties as assigned.

Job Requirements

Qualifications:
 

  • Bachelor's of Dental Science
  • Masters in Business Administration or other management certification
  • At least 3 years of proven administration or management in a medical institution
  • Passionate about management
  • Excellent command of English
  • Experience with dental management programs or ERP systems is a plus
  • A resident of 6th October or Sheikh Zayed City

 

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JobsOperations/ManagementGeneral Manager