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Job Description
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
- Install new devices (laptops, phones, switches, access point, hardware, printers, and routers).
- Makes sure that all branches are properly connected to the system and networks.
- Handle business-critical IT tasks, system improvements, applications, and software upgrades.
- Operate the firewall for the company and monitor the internet connection for security risks.
- Execute system and network administration, design, documentation, implementation, and testing, ensuring components meet needs and work together seamlessly.
- Serve as the subject matter expert supporting Windows, and all common office software and applications.
- Analyze staff needs, identify vulnerabilities, boost efficiency and accuracy.
- Train employees on both software and hardware, troubleshoot, and provide technical support when needed.
- Employ the latest security protocols and perform regular security tests and security monitoring.
- Implement and monitor daily backup and recovery procedures.
- Document any processes which employees need to follow to successfully work within our computing system.
- Lead large IT projects, including the design and deployment of new IT systems and services.
- Handle IT stock, procurement, asset management and proactively report future requirements
- Ensure security and upgrades are applied to company devices and kept up to date.
Job Requirements
- Relevant degree in Computer Science or Information Systems
- Experience 4-6 years experience in relevant position.
- Has the experience of ERP System Implementation.
- Males preferred
- Proven experience in managing IT infrastructure and services.
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
- Excellent command of English language (Oral and Written)
