Job Details
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Job Description
- Installing and configuring client computer systems.
- Responding to client IT support requests.
- Meeting with clients to diagnose software, networking, or hardware issues.
- Providing technical support on-site or via remote-access systems.
- Repairing hardware malfunctions, software issues, and networking problems
Job Requirements
- Proven work experience as a Technical Support Engineer or Desktop Support Engineer
- Hands-on experience with Windows/Linux/Mac OS environments
- Good understanding of computer systems, virtual Desktops, mobile devices and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Familiarity with remote desktop applications and software eg : SCCM
- Excellent problem-solving and communication skills