Job Details
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Job Description
- Training all users and newcomers on designated systems
- Accountable for users authentication and management
- Accountable for SLA of all support team
- Provide direct support services along with the support team
Job Requirements
- Customer service support experience (5 years)
- Applications support experience (ERP / CMS / EMR or similar)
- Good Team management skills
- Good Evaluation and monitoring skills
- Good communication skills