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IT Help Desk Team Leader

Maadi, Cairo
Posted 3 years ago
137Applicants for1 open position
  • 29Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Training all users and newcomers on designated systems
  • Accountable for users authentication and management
  • Accountable for SLA of all support team
  • Provide direct support services along with the support team

Job Requirements

  • Customer service support experience (5 years)
  • Applications support experience (ERP / CMS / EMR or similar)
  • Good Team management skills
  • Good Evaluation and monitoring skills
  • Good communication skills

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