Business Analyst

Key Responsibilities: 

• Develop relationships with stakeholders inside and outside of Technology, ensuring shared understanding and expectations of the business needs, drivers, and challenges
• Work closely with business stakeholders to understand the business strategy & vision
• Challenge stakeholder objectives in search of higher-level goals/hidden motivation
• Speak with stakeholders and business users to elicit requirements, distinguishing between ‘wants’ and ‘needs’
• Provide evidence-based recommendations to project stakeholders
• Capture requirements in the issue & project tracking software and produce supporting documentation as appropriate in line with company best practice
• Produce clear and complete acceptance criteria for each requirement as per department standard
• Always consider the customer to build intuitive functionality
• Act as the gatekeeper for the Product backlog prioritisation
• Define and communicate the business value of each request
• Work with the delivery team to ensure what is delivered meets the business needs
• Undertake post implementation reviews to analyse and report on whether the projected benefits were met
• Issue escalation and ownership
• Mapping out processes and writing procedures
• Organise and Run sprint demos

Key Measures: 

• Quality of analysis and requirements provided, quality of developments released, projected outputs achieved, range of KPI’s adhered to (such as release success KPI’s)
• Quality of analysis and requirements provided, quality of developments released, projected outputs achieved, range of KPI’s adhered to (such as release success KPI’s)