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Job Description
we are hiring for one of our companies in EO GROUP it is (ELERO ECT ) .
ELERO ECT has been established in 2017 with a mission to provide the latest technology and high-end security and safety equipments to the regional market.
ELERO ECT works as an Engineering Consulting & Training company, where we seek challenge at the Safety, Security and IT sectors, where we utilize and develop our technical and expert skills in order to fulfill organization’s goal and develop client’s business.
With our dedicated professional team along with our association with the leading brands in the industry, ELERO has gained great success.
Job Description
- Responsible for the maintenance, configuration, and reliable operation of computer systems and network servers.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
- Install and upgrade computer components and software.
- Provide documentation and technical specifications to IT Manager for planning and implementing new or upgrades of IT infrastructure.
- Manage network devices and technology tools.
- Set up accounts and roles on all IT systems.
- Responsible for capacity, storage planning, and database performance, in addition to proactive maintenance.
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
- Propose upgrades to systems with new releases and models.
- Monitor company IT assets and custody.
- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
- Managing and troubleshoots (Laptops, Network, Camera, Fingerprint & etc…)
Job Requirements
- Bachelor degree in computer science or its equivalent.
- 1 to 2 years experience as a technical support in various IT fields (Active directory - Networking - mail systems - surveillance)
- CCNA - MCSA – MCSE
Skills:
- Strong communication skills
- Solid analytical skills
- Problem-solving capabilities
- Good command of both written and spoken English
