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Job Description
- Daily Management of Shop and Area Managers and Staff and ensuring they are following company procedures with regards to SOP and Operations Instructions.
- Ensuring staff are trained adequately to perform the tasks requested from them.
- Monitor Inventory VS Sales through analyzing reports issues by Cost Control
- Ensure through the supporting departments that our branches are kept in a presentable status as per conditions of operations.
- Work on targets set forth by management and achieve them in due time.
- Connecting clearly the bonus scheme of staff with the target rates set to ensure they are met in due time.
- Implement the Food and Safety Procedures on All branches and ensure staff are adhering to the terms and conditions.
- Deal with customer complaints and ensure corrective action is taken.
- Support from the technical point of view in the new branches specifications of floor plan and equipment allocation so ensure smooth operations after outfitting completion
- Manage the delivery module of the company and ensure it is working at its highest efficiency.
- Support company department in the hiring and assessment process of Shop employees.
Job Requirements
- Bachelor Degree
- 6-15 years’ experience in a Managerial position required, preferably in restaurant setting and handling multiple branches.
- Knowledge of food hygiene and Health and Safety requirements
- A good understanding of quality assurance, procedures and protocols
- Strong presentation and communication skills, verbal and written
- Effective planning, project management and organizing skills