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Branch Manager

Heliopolis, Cairo
Posted 10 months ago
187Applicants for1 open position
  • 60Viewed
  • 6In Consideration
  • 54Not Selected
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Job Details

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Job Description

  • Direct all operational aspects including distribution operations, customer service, administration and sales
  • Develop forecasts, financial objectives and business plans
  • Meet goals and metrics
  • Manage budget and allocate funds appropriately
  • Bring out the best of branch’s personnel by providing training, coaching, development and motivation
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
  • Address customer and employee satisfaction issues promptly
  • Adhere to high ethical standards, and comply with all company rules & regulations
  • Network to improve the presence and reputation of the branch and company
  • Maintain a high level of Customer Service standards.
  • Train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to job description.
  • Ensure the facility is kept clean, safe and orderly.
  • Communicate personally with customers to ensure customer satisfaction.
  • Resolve customer complaints promptly and efficiently.
  • Support sales promotion activities including promotional campaigns & micro-marketing events to Enhance profitability.

Job Requirements

  • Bachelor's degree in Business Administration or related field
  • Proven experience (3 years at least) in Business Management, Sales, Customer Service and Operations Management.
  • Sufficient knowledge of modern management techniques and best practices
  • Results driven and customer focused
  • Leadership & management skills
  • Very Good command of English both written and spoken.
  • Interpersonal, Organizational and Communication Skills.
  • Creative thinking & problem solving skills.
  • High level of conduct and professionalism.
  • New Cairo, Nasr City or Heliopolis residents are preferred.

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