Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Answer incoming calls and respond to customer’s emails.
- Management and resolve customer complaints
- Provide product and service information to customer.
- Assisting customers with solutions, counselling, and information about the company’s policy and services.
- Promote the company and services with a positive attitude and knowledge.
- Document all call information according to standard operating procedures
- Follow up customer calls where necessary
- Other duties as assigned
Job Requirements
- Fluency in French is a Must.
- Grad , gap year or dropouts can apply
- Excellent communication skills.
- Ability to multi-task.
- Organized and detail-oriented.
- Critical thinking.
- Team Player.
- Customer Oriented and high level of problem-solving skills.
