Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Handle all incoming calls of the bank clients.
- Provide follow up, occasional campaigns and call backs blended with normal inbound calls.
- Handle and solve all inquiries, requests and complaints received
- Communicate with other departments all relevant customer inquiries if applicable.
- Achieve the requested staffed time on a daily basis to minimize lost call rate Provide proper information to customers with complete and comprehensive understanding of products and services.
- Resolve all customer complaints, requests and inquiries within the pre-determined SLA’s.
Job Requirements
- Males are more preferred to apply
- Bachelor degree is a must
- Very good English level
- Cairo and Giza residents
- Max age 29
- Work location : Garden city
- Working inside the bank
- Ability to be staff in the bank
