Job Details
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Job Description
Main Duties:
- Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
- Explain the accounting module program to the clients
- Training clients on the software programs
- Solve clients’ problems throughout visiting them or over the phone
- Testing and fixing faulty equipment
- Improves system performance by identifying problems; recommending changes
Job Requirements
Required skills:
- Logical thinker
- Fast learning
- Patience
- Multi-tasking capabilities
