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Telesales Executive / Indoor Sales

SMSA EXPRESS
Mohandessin, Giza
Posted 2 years ago
47Applicants for1 open position
  • 23Viewed
  • 7In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Call new customers and Follow up with client regarding the supply, maintenance and solve any issues.
  • Achieve Monthly/Yearly revenue target
  • Acquire new accounts as per requirement
  • Required Calls new & existing customers.
  • Manage relationships with allocated small business customers via outbound phone calls and email communication
  • Submit related report within the time frame
  • Conduct an agreed number of outbound phone calls per month to ensure regular customer contact
  • Retain SMSA share of wallet growth with existing customers in their portfolio
  • Identify Customer revival opportunities within portfolio from the monthly down-trader report
  • Handle inquiries from transaction and on-demand customers
  • Supports Sales campaign by contacting targeted customers
  • Qualify new customers and close opportunities in customer segment.
  • Gathering information for potential clients.
  • Follow up with client regarding the supply maintenance and solve any issues.
  • Coordinate with field sales high revenue customer.
  • Preparing report (FTF Daily report, Risk and lost customer monthly).
  • Handling and filed RFR from client.
  • Visiting the client if needed.
  • Given the customer discount as per policy and procedure of SMSA
  • Maintain customers data,
  • Managed discounts accordingly.
  • Increase sales revenue and expand client database within the handled industry,
  • Develops and implement an approach to secure competitors sales customers to the requirements of the Sales function.
  • Coordinate to solve any issues relating to payments/approval per company policy/procedures.

Job Requirements

  • 2-3 years experience in Sales, Marketing or retail.
  • Experience background in  air express/ logistics industry or freight forward industry.
  • Very good Communication, negotiation and time management skills.

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