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Job Description
- Provide outstanding customer service by assisting customers with inquiries, product information, and order processing.
- Process customer orders, ensuring accuracy and efficiency.
- Assist customers with product selection, recommendations, and technical support related to gaming products.
- Resolve customer issues, complaints, and inquiries in a professional and timely manner.
- Maintain knowledge of the latest gaming trends and product releases to better assist customers.
- Collaborate with cross-functional teams to ensure customer satisfaction.
- Document and report recurring customer issues for process improvement.
Job Requirements
- Proven experience in a customer service role.
- A passion for gaming and a deep understanding of gaming products and technologies.
- Excellent communication skills and a friendly, customer-centric attitude.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- preferably Giza residents.
- High school diploma or equivalent.
