Job Details
Skills And Tools:
Job Description
Evolvice is a German nearshore service provider with branches in Egypt and Ukraine. Established 2012, Evolvice has a strong technical background and business domain knowledge, combining software engineering and Agile methodology, leading its’ clients path to digital transformation. Headquartered in the heart of the automobile industry, Stuttgart (Germany), our expertise stretches from automotive, healthcare, travel, financial, governmental, insurance to manufacturing industries.
For our customer, a German E-Commerce-Startup we are looking for a German-speaking Customer Service Specialist.
We offer:
– Financial stability.
– Interesting and challenging projects within professional self-managed teams.
– Friendly team and a comfortable working environment.
– Flexible schedule (8-10AM start) with a possibility to work assigned hours and/or adjust work schedule as requested by manager.
– 21 working day paid annual vacation.
– Health insurance.
– Social insurance -the highest level.
– Paid sick leave.
– Performance review after half of the year.
Why You Should Work With Us:
We work as a self-driven team without complex management structures. Our teams make independent decisions without recommendations from the client. We nurture an open, transparent environment where we all enjoy our work.
Job Requirements
Responsibilities:
-Be the contact person for clients and partners (email, by phone, chat);
-Creating offers per email for customers and managing orders in the shop system;
-Managing connections between customers and suppliers;
-Updating and managing orders;
-Supporting and managing sales activities;
-Interacting with logistic/warehouse team to manage orders.
Requirements:
-Must have: Fluent in German language (writing and talking), minimum C1 expected;
-2+ years of professional experience in a similar domain;
-Fulltime Monday to Friday work in the office (Maadi);
-Proficient working experience with Excel.
