Job Details
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Job Description
- Negotiate and close deals in a cost-efficient manner (both internally and externally)
- Pitch the company’s services and products for prospects/potential clients
- Communicate and build rapport with clients to promote maintaining/acquiring them as retainers
- Collaborate with all internal teams to fulfill clients’ queries
- Elaborately brief internal teams to ensure that the strategies, objectives, and plans set for clients are well-communicated
- Collect the data needed in order for internal teams to carry out the execution of needed outputs (AKA briefs)
- Preserve the records of each client separately in case needed in the future
- Resolve clients’ complaints in the most efficient way possible (for both clients and team members)
- Keep clients updated with progress (through emails, calls, presentations, etc.) and deliver their desired outcomes in a timely fashion and within budget
Job Requirements
- Proven work experience as a Digital account manager.
- Excellent to Fluent in English.
- In-depth understanding of online marketing tools and social media platforms.
- Experience with customer service and account management.
- Excellent verbal and written communication skills.
- Strong analytical skills.
